Refund Policy
At Cover Aura, we do not accept returns or exchanges unless the item you received is defective or damaged.
Defective Items
If you receive a defective product, please contact us within a reasonable time at:
📞 03302428114
Kindly share:
- Order number
- Product details
- Clear description (or images) of the defect
Inspection & Resolution
Once we receive and inspect the returned item, we will notify you via email whether your request has been approved.
If approved, we will:
- Replace the product, or
- Issue a refund using the original method of payment
Non-Returnable Items
- Items that are not defective
- Products damaged due to misuse
- Requests made without proof of defect
Contact
For any questions regarding refunds or returns, please contact us at the number above.